Frequently Asked Questions
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Common Questions
Most Popular Questions
Do I need to have my system serviced regularly?
Yes, regular maintenance is essential to ensure your system operates efficiently and lasts longer. We recommend scheduling a free consult so we can help you establish a proper preventative maintenance plan for your facility.
How often do I need to replace my air filters?
It depends on the type of filter and your usage. Standard filters should typically be replaced every 1-3 months. We would recommend scheduling a free consult so we can help you determine when filters will need to be replaced.
Can I supply my own parts for a repair?
We understand some customers prefer to provide their own parts, we highly recommend using parts sourced by us. This ensures compatibility, warranty coverage, and the highest quality for your repair. Using incorrect parts can cause further issues or void warranties. However we are willing to accommodate our customers in any way we can.
Can I order just the parts from you?
Yes, we can supply parts for customers who prefer to handle their own repairs. However, we recommend consulting with us to ensure you’re ordering the correct part for your system.
What areas do you service?
We service Litchfield and Hartford Counties. If you’re unsure whether you’re within our service area, feel free to contact us, and we’ll let you know!
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Frequent Questions By Topic
What size air conditioner do i need?
The required size of air conditioning system depends on many factor such as your building’s size, insulation, and usage. We perform detailed load calculations to recommend the correct size.
Can I upgrade my current system to be more energy-efficient?
Yes, while system replacement is often the best way to increase efficiency we can assess your current system and recommend high-efficiency upgrades to lower energy bills and improve performance.
What is a ton of cooling?
A ton of cooling is a unit of measurement used in our industry to describe the cooling capacity of a system. It represents the amount of heat required to melt one ton (2,000 pounds) of ice in a 24-hour period. It is equivalent to 12,000 BTU's
What size heating system do i need?
The system size depends on many factors including the building’s size, insulation, and usage. We perform detailed load calculations to recommend the correct size system.
Can I upgrade my current system to be more energy-efficient?
Yes, while system replacement is often the best way to increase efficiency we can assess your current system and recommend high-efficiency upgrades to lower energy bills and improve performance.
What is the difference between a furnace and a boiler?
A boiler heats water to produce hot water or steam. The heated water or steam is then circulated through pipes to radiators, baseboards, or radiant floor systems to provide warmth. A furnace heats air and then uses a blower fan to distribute the warmed air through a duct system to various rooms.
How does a refrigeration system work?
Refrigeration systems remove heat from an enclosed space to keep it cool. This process uses a refrigerant that cycles through evaporation and condensation phases, transferring heat out of the system.
What types of refrigerants are used in modern systems?
Common refrigerants include R-134a, R-404A, and newer, environmentally friendly options like R-410A or R-32. The type depends on the system and its intended use.
How long do refrigeration systems typically last?
Commercial systems generally last 10–20 years with proper maintenance. Lifespan depends on usage, maintenance, and the environment.
How can I prevent clogged drains?
Avoid putting grease, coffee grounds, or large food particles down the drain. Use strainers to catch debris and hair.
What should I do if my pipes freeze?
Turn off the water supply, open the faucets, and use a heater to thaw the pipes. Avoid open flames and schedule an appointment with us if necessary to thaw the pipes and provide options for preventing frozen pipes in the future.
How do i know if a water pipe is leaking underground?
Watch for unexplained increases in water bills, wet spots, or water pressure drops. Professional leak detection services can help.